LLM
Intelligent assistants and services on large language models.
inetiv.com
Web services, mobile apps, AI systems, automation and integrations — from the idea to a working product.
live · engineering
drag to rotate
end-to-end
from idea to launch
AI + software
two pillars of expertise
Integrations
systems, API, CRM
on-prem
can run in the client’s environment
About
We take a business problem, design the solution and ship it: core software, AI inside your systems, and ongoing support. A person stays in the loop wherever a model must not decide.
Focus
Catalog
Service
We design and build web platforms: from a client portal to SaaS, with a solid backend and a clear interface.
What’s included
Typical tasks
Examples
AI solutions
Not chat for the sake of chat: integrations, agents, documents, speech, and a human where a decision is required.
Intelligent assistants and services on large language models.
Search and answers over corporate documents and knowledge bases.
Action sequences with tools and a human in the loop.
Transcription, conversation analysis and voice interfaces.
Analysis of images, video and documents.
Automation of repeating cognitive processes.
Intelligent assistants and services on large language models.
Search and answers over corporate documents and knowledge bases.
Action sequences with tools and a human in the loop.
Transcription, conversation analysis and voice interfaces.
Analysis of images, video and documents.
Automation of repeating cognitive processes.
Process
live · Process
Stack
Secondary to the client’s problem, yet enough to cover the loop from API to inference.
Industries
Automatic ticket routing, 24/7 support bots, instant answers from the knowledge base and less load on operators.
Scan recognition, extraction of fields and amounts, auto-drafting of standard contracts, checks for errors and faster approvals.
Inbound lead qualification, call and meeting summaries in the deal, prompts for managers and auto-filled CRM cards.
Delivery status control, automatic waybill matching, smart client notifications and integration of fragmented accounting systems.
Computer vision for quality and defects on the line, equipment monitoring and clear panels for shift leads.
Reconciliation of invoices and registers, first-pass claim review, client document checks and a transparent audit trail.
Cases

Sales and support teams collect thousands of calls a week. Manual spot-listening covers only 3–5% of dialogues — conflicts, lost leads and process breaches stay unseen.
100% of inbound and outbound calls are transcribed and scored by AI: key agreements land in CRM, while critical cases and a digest go to the manager by email and dashboard.

Hundreds of policies, contracts and PDF guides sit in different folders. Finding the right clause takes 15–20 minutes, and senior specialists spend up to a third of the day answering the same questions.
Intelligent search finds the exact clause in 2–3 seconds with a direct quote from the source, freeing experts from 80% of routine questions.

60–70% of support tickets are repeats: order status, return rules, delivery hours. Operators are overloaded at peak, and clients wait 30–40 minutes for a first reply.
First response drops from 40 minutes to 5 seconds: typical requests are closed instantly 24/7, and financial operations go to an operator as a one-click review.
Contacts
Write what you want to get — a sketch is enough, we will clarify the rest together.